Quocirca names Ricoh global market leader
in managed print services for third consecutive year.
According to a new report from analysist firm Quocirca entitled "Managed Print Services (MPS) Landscape 2014”, Ricoh was singled out as a global market leader in managed print services for the third consecutive year.
The company posted double digit business growth in 2013, and in doing so, helped businesses improve their performance by digitising information, streamlining workflows and speeding up the delivery of information to the right people at the right time.
Ricoh's MPS offerings are delivered to customers as part of its Ricoh Managed Document Services(tm) (Ricoh MDS) portfolio. Ricoh's 30,000 service professionals around the world work with businesses in sectors such as financial services and healthcare to better manage both print and electronic information. Ricoh's Managed Document Services is designed to help customers manage critical business processes, activities, and resources with the ultimate benefit of controlling costs, increasing revenue and enhancing employee productivity.
"In 2013, we once again saw Ricoh continue to extend its MPS engagements to help its customers streamline business-critical operations," said Louella Fernandes, associate director of print services and solutions, Quocirca Ltd. "Quocirca rated Ricoh 'Very Strong', the highest ranking in this report, due to its mature and broad MPS portfolio, centred around the transformation of business processes. Our findings show consistently impressive growth for Ricoh."
Quocirca, headquartered in the UK, describes Ricoh as an organisation with "diverse strengths and wide global presence and has prioritised their efforts and investments to win in this highly competitive marketplace." The report goes on to state that "with capabilities in enterprise printing, business process automation and expanding IT services capabilities, Ricoh now has may strings to its bow."
Ricoh has made services acquisitions in the last twelve months including mind SHIFT Technologies Inc., a leading provider of managed IT, cloud, data centre and professional services, and Aventia, a technological consulting services organisation. It has also made a strategic investment in Avanti Computer Systems Limited(tm), a leading provider of print management information systems.
Ricoh now says that it is uniquely qualified to help customers execute a comprehensive strategy for document process improvement, by working with them to understand how they access, use and store information, and by adapting and optimising those processes to make them more efficient and effective.
"We are very honoured that Quocirca has again recognised our worldwide success in delivering the right information, in the right form, at the right time for our customers to help drive innovation, improve customer service levels and increase their competitive advantage," Stephen Palmer, head of production print, Ricoh UK and Ireland commented. "In today's new world of work, it is more critical than ever to create an incredibly efficient information infrastructure that allows employees to work and collaborate like never before."
Ricoh was also once again positioned in the 'Leaders' quadrant in Gartner's annual "Magic Quadrant for Managed Print Services Worldwide" 2013 report. In addition, Gartner ranked Ricoh in the top three in its global 2013 "Competitive Landscape: Managed Print Services, Worldwide" for its estimated worldwide direct MPS revenue. IDC also named Ricoh a Leader in Worldwide Managed Print Services in the "IDC MarketScape: Worldwide Managed Print and Document Services 2013 Hardcopy Vendor Analysis".
For further information, please visit www.ricoh.ie
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