Putting customer’s number one by
offering extra value in every way possible.
printmax UK based Roland dealer printMAX has announced that following a year of unprecedented success, the company’s key focus in 2014 will be customer satisfaction.
The ethos of printMAX’s business model is “exceeding expectation” by always going the extra mile for its customers. Now, with growth of up to 50 per cent expected in the next two years for the industry, printMAX said it intends to keep its customers at the heart and core of the company’s business.
2013 was a year of firsts for the Roland reseller; receiving the ‘most successful authorised dealer’ accolade for a third consecutive year, achieving first worldwide sales of both the Versacamm VSi and VersaUV LEF-20 and going on to sell more LEF-20’s than any other UK dealer.
In 2014, with the market expected to be as competitive as ever, word from printMAX is that it will be offering extra value in every way possible. These include a committed customer service team, the very best ink and media solutions available, along with a wealth of technical and application support and knowledge.
MD Michael Bolton said, “At printMAX we have always strived to offer the very best solution for our customers. With our current product range along with the knowledge and expertise we have on board, I fully believe that we can offer our customers the perfect solution for their business. We’ve developed an extremely loyal customer base by operating under one simple guideline “under promise and over deliver” and we do, every time!”
Michael Bolton Over the next twelve months, as part of this focus on its clients, printMAX will be showcasing twelve very different customers in a series of case studies, documenting a variety of challenges and triumphs from customers in a range of industries.
printMAX maintain this is certainly a positive approach in a year where the wide format industry is adopting an optimism for growth and investment. With customers demanding more for their money printMAX believe it could be onto a winning strategy, bringing to mind the ever relevant quote… “Price is what you pay, value is what you get.”
For more information on printMAX please visit www.printmax.co.uk, alternatively give the team a call on 0044 (0) 1420 511539.
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