Colin Lewis’s brief is to target service excellence.
Exclusive UK and Irish Mimaki distributor, Hybrid Services Ltd has created a new position within its management team, with the appointment recently of Colin Lewis as operations manager. Lewis brings with him over 40 years’ experience in the customer service and technical sectors to the company.
The new man at the helm commented that he is looking on his new job as an ideal opportunity, having worked alongside a number of blue chip, multi-national corporate companies in recent years. “My focus will be on the continued improvement of Hybrid’s technical and customer service functions,” said Lewis. “A desire to deliver a world class level of support and customer care sits at the heart of Hybrid and it’s my job to ensure we provide that.”
Director at Hybrid, Phil Thomas said of the company’s new appointment, “Colin’s background in both electronics and customer services made him the ideal candidate for the new position and we’re confident that his appointment will be of significant benefit to Hybrid’s customers and resellers alike.”
Lewis takes responsibility for the service and technical departments within the company, heading up a team of internal and nationally based engineers that support Mimaki installations across the UK and Ireland. “I am confident that my experience in the high-tech service sector on an international level will benefit Hybrid’s customers significantly,” confirmed Lewis. “Delivering quality service sits at the core of what I’ve achieved in the past and my goal is to ensure Hybrid further develops its position as market leader when it comes to service provision.”
Hybrid distributes and supports Mimaki’s complete range of wide format printers, cutting plotters, software and consumables through its established reseller network and further information on the full product line-up can be found by visiting its website at www.hybridservices.co.uk.
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