Company praised for its outstanding customer service.
When words like 'reliable', 'helpful', 'fast turnarounds' and 'unbelievably flexible' are used to describe a company, it’s easy to see why Sheard Packaging secured this year's 'Antalis Supplier of the Year' award for 2014.
Sheard Packaging, a family-run business based in Halifax, Yorkshire, UK, supplies Antalis with stock corrugated boxes as well as customised and bespoke products, and has been highly praised for its outstanding customer service, attention to detail and constant reliability as a mainstream Antalis supplier.
"Nothing is ever too much trouble for Sheard Packaging, who really have proved themselves as a cut above the rest," says Andy Christian, Purchasing and Procurement Director at Antalis UK and Ireland. "Our Supplier Excellence Programme is based around four key concepts: improving consistency of manufacturing lead time, accuracy of delivery, product quality and speed of complaint resolution, and Sheard Packaging has maintained top scores across the board."
Glowing feedback from across the Antalis divisions include, "they do just about anything I need them to"; "perfect communication and excellent service in terms of reliability"; "unbelievably flexible when it comes to lead times and delivery of samples", and "my favourite supplier, for peace of mind."
Adds Andy: "Sheard Packaging has proved to be a very strong partner to our core requirements as a company, as demonstrated by the strong year on year growth we have experienced since acquiring the packaging side of the business. It's clear to see from my colleagues comments that they're truly dedicated to helping Antalis expand as a business, too."
Roger Whittaker, Managing Director of Sheard Packaging said, "We are absolutely thrilled to have won this award. Our employees, and in particular Donna Rothery, our Antalis account contact, works extremely hard to be a reliable, flexible and cost-effective supplier. Working closely with Antalis has allowed us to identify issues and adapt processes to provide the most efficient service, from initial quote through to timely delivery of the products."
Roger adds, "Conventional packaging is core to our business, and winning Antalis Supplier of the Year will work as a great motivational tool for us to continually explore what it takes to 'be the best' in our industry. If there were anyone who loved packaging as much as we do, it's Antalis, and we're looking forward to competing for next year's trophy, too!"
Previous winners of the Antalis Supplier of the Year award include Sappi, UPM and Sealed Air, and Andy is anticipating a strong push from these and all other suppliers to wrestle the trophy away from Sheard Packaging in 2015.
For more information, visit www.antalis.co.uk
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